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Author: LGU Quezon Quezon

Issuance of Certificate of Appearance

This certificate is issued to all personnel have an appeared from other office with travel order

Office or Division: Office of the Municipal Mayor
Classification:Simple
Type of Transaction:G2C-Government to Citizens
Who may avail: All personnel from other government agencies and barangay officials
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Travel AuthorityOffice / Barangay Hall
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Sign in the Client Log Book in the information deskGive the logbook to the clientNone2 minutesDan Dean C. Dael
Information Desk Clerk
2. Submit the required documents to the responsible frontline service personnel for verification2.1. Evaluates and assesses the submitted requirements

2.2. Encodes clients details and prints the certification

2.3. Forwards encoded document for Mayor signature		None5 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/Sec to the Mayor
2.4 Signs the encoded Certificate of AppearanceNone3 minutesHon. Ma. Caridad P. Clacio
Municipal Mayor
3. Receive Certificate of Appearance3.1 Releases the Certificate of AppearanceNone3 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/Sec to the Mayor

Ashley G. Ogania
Clerk
TOTALNone13 minutes
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Issuance of Certificate of Unemployment

A certifying for unemployed person who is actively searching for employment or to certify the head of the family for the purpose of tuition fees deduction or students scholarship grants.

Office or Division: Office of the Municipal Mayor
Classification:Simple
Type of Transaction:G2C-Government to Citizens
Who may avail: All unemployed residents of the municipality seeking this kind of certification
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Barangay Certificate (1 photocopy)Barangay Hall
2. Latest Community Tax Certificate-CTC (1 photocopy)Barangay Hall
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Sign in the Client Log Book in the information deskGive the logbook to the clientNone2 minutesDan Dean C. Dael
Information Desk Clerk
2. Submit the required documents to the responsible frontline service personnel for verification2.1. Evaluates and assesses the submitted requirementsNone2 minutesGellie B. Marquez
General Clerk
2.3.Encodes and prints the required document

2.4.Forwards encoded document for Mayor signature		None5 minutesJocelyn M. Valencia
AdA 1/Sec to the Mayor
2.5 Signs the encoded Certificate of UnemploymentNone3 minutesHon. Ma. Caridad P. Clacio
Municipal Mayor
3. Receive Certificate of Unemployment3.1.Releases of Certificate of UnemploymentNone3 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/Sec to the Mayor

Ashley G. Ogania
Clerk
TOTALNone15 minutes
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Issuance of Recommendation (For Employment)

Recommendation is a document in which the writer assesses the qualities, characteristics, and capabilities of a person being recommended in terms of that individual’s ability to perform a particular task.

Office or Division: Office of the Municipal Mayor
Classification:Simple
Type of Transaction:G2C-Government to Citizens
Who may avail: All qualified applicants
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Proof of Residence such as Barangay Clearance/Police Clearance/NBI ClearanceBarangay Clearance/Police Clearance/NBI Clearance
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Sign in the Client Log Book in the office lobbyGive the logbook to the clientNone2 minutesDan Dean C. Dael
Information Desk Clerk
2. Submit the required documents to the responsible frontline service personnel for verification2.1.Check and forward to the Secretary of the Mayor for appropriate action

2.2.Prepares endorsement letter and forward it to the Mayor for signature		None10 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/Sec to the Mayor
2.3.Signs the Recommendation LetterNone5 minutesHon. Ma. Caridad P. Clacio
Municipal Mayor
Receive Recommendation Letter3.1.Releases of Recommendation LetterNone2 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/Sec to the Mayor
TOTALNone19 minutes
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Public Assistance : Financial/Medical Assistance

Interview and assessment/assistance of walk-in clients seeking medical, financial, burial, educational and other related services from the Office of the Municipal Mayor. Provide the necessary data for clients that need information or referral of clients to the concerned agencies/office.

Office or Division: Office of the Municipal Mayor
Classification:Simple
Type of Transaction:G2C-Government to Citizens
Who may avail: All Indigent individual/family
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Certificate of Indigency of Claimant (original)Barangay Hall
2. Certificate of Indigency of Patient (original)Barangay Hall
3. Medical Abstract/Medical Certificate (original)Hospital
4. Hospital Bill (1 original)Hospital
5. Social Case Study Report (1 original)Office of the MSWD
6. Identification card of Claimant (1 photocopy)BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-ibig, School
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Sign in the Client Log Book in the office lobbyGive the logbook to the clientNone2 minutesDan Dean C. Dael
Information Desk Clerk
2. Submit the required documents to the responsible frontline service personnel for verification2.1.Evaluates and assesses submitted requirements

2.2.Forward submitted documents to the Secretary to the Mayor		None5 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/Sec to the Mayor
2.3.Reviews submitted documentsNone2 minutesJocelyn M. Valencia
AdA 1/Sec to the Mayor
2.4 Forwards documents to the Municipal MayorNone30 secondsJocelyn M. Valencia
AdA 1/Sec to the Mayor
2.5.For interview of the client and approval of required documentNone5 minutesHon. Ma. Caridad P. Clacio
Municipal Mayor
2.6.Encodes endorsement/referral and forward to the Municipal MayorNone5 minutesJocelyn M. Valencia
AdA 1/Sec to the Mayor
2.7.Sign endorsement/referralNone30 secondsHon. Ma. Caridad P. Clacio
Municipal Mayor
TOTALNONE20 minutes
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Issuance of Endorsement (for Scholarship)

Endorsement is a support, authorization, approval of something to show advocating to a person and also endorsement have a brief detail about the information.

Office or Division: Office of the Municipal Mayor
Classification:Simple
Type of Transaction:G2C-Government to Citizens
Who may avail: All deserving students within municipality
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Barangay Certificate of Indigency (1 photocopy)Barangay Hall
2. Endorsement of Barangay Captain (1 photocopy)Barangay Hall
3. Form 137 or certificate of unit earned of the studentSchool he/she graduated of Junior High/ SHS 
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Sign in the Client Log Book in the office lobbyGive the logbook to the clientNone3 minutesDan Dean C. Dael
Information Desk Clerk
2. Submit the required documents to the responsible frontline service personnel for verification2.1.Check and forward to the Secretary of the Mayor for appropriate action

2.2.Prepares endorsement letter and forward it to the Mayor for signature		None10 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/PESO
2.3.Signs the Endorsement LetterNone5 minutesHon. Ma. Caridad P. Clacio –Municipal Mayor
3. Receive Endorsement Letter3.1.Releases of Endorsement LetterNone2 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/PESO
TOTALNone20 minutes
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Issuance of Mayor’s Permit

The Mayor’s Permit is a document issued to any person who shall establish, operate or conduct any business, trade or activity within the municipality.

Office or Division: Office of the Municipal Mayor
Classification:Simple
Type of Transaction:G2C-Government to Citizens
Who may avail: All individuals engaged in any business
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Barangay Clearance (1 photocopy)Barangay Hall
2. Latest Community Tax Certificate-CTC (1 photocopy)Barangay Hall
3. Official Receipt ( original)Municipal Treasurer’s Office 
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Sign in the Client Log Book in the office lobbyGive the logbook to the clientNone3 minutesDan Dean C. Dael
Information Desk Clerk
2. Submit the required documents to the responsible frontline service personnel for verificationReceive documents and check for completeness

2.1 Issue Order of Payment if all required documents were given

2.2 Start processing the request		None10 minutesGellie B. Marquez
General Clerk

Ashley G. Ogania
Office Clerk
3. Pay the required fees at the treasurer’s office3. Accept payment base on  the Order of Payment

3.1 Issue the Official Receipt		Clearance/Certification Fee – PhP 35.007 minutesMarissa O. Parua
RCC 1

Dhebby C. Lomibao 
RCC 1
4. Return to the Mayor’s Office for the processing and release of Clearance or Certification4.Check the Official Receipt

4.1 Issue the Permit to the client		Mayor’s Permit Fee
Php 100.00		5 minutesGellie B. Marquez
General Clerk

Ashley G. Ogania
Office Clerk
TOTALPhP 135.0025 minutes
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Issuance of Mayor’s Clearance/Certifications

The Mayor’s Clearance is issued to bonafide residents of the municipality stating the clearance has no pending case against him/her. Certifications are issued to attest the status or level of achievement  and to affirm the validity of information.

Office or Division: Office of the Municipal Mayor
Classification:Simple
Type of Transaction:G2C-Government to Citizens
Who may avail: All persons/individuals who are bonafide residents of the municipality
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Police Clearance (1 photocopy)Local Police Station
2. Barangay Clearance (1 photocopy)Barangay Hall
3. Latest Community Tax Certificate-CTC (1 photocopy)Barangay Hall
4. Official Receipt ( original)Municipal Treasurer’s Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Sign in the Client Log Book in the office lobbyGive the logbook to the clientNone3 minutesDan Dean C. Dael
Information Desk Clerk
2. Submit the required documents to Table 2 or 3 for verificationReceive documents and check for completeness

2.1. Issue Order of Payment if all required documents were given
2.2. Start processing the request		None7 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/Sec to the Mayor
3. Pay the required fees at the treasurer’s office3. Accept payment base on  the Order of Payment

3.1 Issue the Official Receipt		Mayor’s Clearance
Php 50.00

Certification Fee
PhP 35.00		5 minutesMarissa O. Parua
RCC 1

Dhebby C. Lomibao 
RCC 1-Casual
4. Return to the Mayor’s Office for the processing and release of Clearance or Certification4. Check the Official Receipt

4.1 Issue the Certificate or Clearance to the client		None1 minuteGellie B. Marquez
General Clerk
Office of the Mayor
TOTALPhP 85.0016 minutes
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