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Public Assistance : Financial/Medical Assistance

Interview and assessment/assistance of walk-in clients seeking medical, financial, burial, educational and other related services from the Office of the Municipal Mayor. Provide the necessary data for clients that need information or referral of clients to the concerned agencies/office.

Office or Division: Office of the Municipal Mayor
Classification:Simple
Type of Transaction:G2C-Government to Citizens
Who may avail: All Indigent individual/family
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Certificate of Indigency of Claimant (original)Barangay Hall
2. Certificate of Indigency of Patient (original)Barangay Hall
3. Medical Abstract/Medical Certificate (original)Hospital
4. Hospital Bill (1 original)Hospital
5. Social Case Study Report (1 original)Office of the MSWD
6. Identification card of Claimant (1 photocopy)BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-ibig, School
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Sign in the Client Log Book in the office lobbyGive the logbook to the clientNone2 minutesDan Dean C. Dael
Information Desk Clerk
2. Submit the required documents to the responsible frontline service personnel for verification2.1.Evaluates and assesses submitted requirements

2.2.Forward submitted documents to the Secretary to the Mayor
None5 minutesGellie B. Marquez
General Clerk

Jocelyn M. Valencia
AdA 1/Sec to the Mayor
2.3.Reviews submitted documentsNone2 minutesJocelyn M. Valencia
AdA 1/Sec to the Mayor
2.4 Forwards documents to the Municipal MayorNone30 secondsJocelyn M. Valencia
AdA 1/Sec to the Mayor
2.5.For interview of the client and approval of required documentNone5 minutesHon. Ma. Caridad P. Clacio
Municipal Mayor
2.6.Encodes endorsement/referral and forward to the Municipal MayorNone5 minutesJocelyn M. Valencia
AdA 1/Sec to the Mayor
2.7.Sign endorsement/referralNone30 secondsHon. Ma. Caridad P. Clacio
Municipal Mayor
TOTALNONE20 minutes
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